Customer Service

Customer service hours are 7am-5pm seven days a week. Please call toll free 855-836-0300 or local 843-423-2217 to speak to a representative or email alex@sparkysonline.com. You may call to place an order or order online. All orders are processed immediately, so charges may appear on your credit card statement before your package arrives. Orders placed after 2:00 PM will be made available to ship the following business day. We ship from our store location in Marion, South Carolina.

Shipping

Orders placed after 2:00 PM will be made available to ship the following business day. Customers are responsible for incorrect addresses, incorrect items, & incorrect quantities for orders placed online. Orders placed to ship outside the 48 contiguous states will be charged according to destination and cannot be guaranteed. Our shipping table applies only to destinations within the 48 contiguous states.

Returns & Damaged Merchandise

We take pride in ensuring that orders are processed correctly, and that they arrive on time and intact. If for some reason you are not satisfied please give us a call and we will make right.